Microsoft is competing directly with the leading cloud-based customer relationship manager (CRM) provider Salesforce by announcing its cloud version of Microsoft Dynamics CRM, Microsoft Dynamics CRM Online.
A free 30-day trial is on offer, followed by a promotional price of $34 USD per user, per month, rising to $44 USD per user, per month after June 30, 2011.
Amongst the features of the new offering are:
- Microsoft Outlook integration
- 99.9% uptime Service Level Agreement (SLA)
- Windows Azure interoperability
- offline synchronization