Cloud Computing Becoming Popular With Call Centers

Shameem Ahmed 30 July 2012 0




With the steady adoption of cloud computing services by call centers in South Africa, Ishe Zingoni believes that cloud computing adoption rate will accelerate for the next 5 years. He is an ICT industry analyst of Frost & Sullivan who addressed the IT Web’s Virtualization and Cloud Computing Summit recently. According to Zingoni, cloud computing adoption by local call centers was only in the market cycle’s development state. He noted that the adoption is lower compared to other developed markets.




Shameem Ahmed (370 Posts)

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